Creating Positive Friction
Innovative firms are not zero-friction consultancies.
Topic
Strengthening Your Value Proposition
How much value is your firm promising to deliver to clients?
Rethinking Friction
Using technology to create a smoother client experience is not the only way to help your clients simplify.
Reducing Decision Fatigue
Making choices drains your clients' energy.
Consulting Buyers Are Risk-Averse
Your main goal is to "not blow it."
Simplifying Your Consulting Services
Can you make it easier for clients?
When Your Expertise Is No Longer Wanted
Can hyperspecialization be a problem?
Decreasing Time To Value
Clients want to see faster results. What are you doing about it?