Here are the main ways to create promoters and minimize detractors.
Scoring less than 7 out of 10 means your future is in danger.
People are impatient when using their phones.
When the going gets tough, the tough get going.
It's a trust-intensive business.
Helping your clients make sense of their story.
It's your job to curate them.
If you want clients to see you as a trusted adviser, you will need to reject some of their ideas.
Productized consulting offerings do not give you permission to neglect your client's needs.
Every consultant needs to learn how to develop it.